App-based
Coverage at their fingertips
Easily check protection plan details, or file and track claims
Be your customers’ personal tech genius.
Having access to on-demand tech support isn’t just a “nice to have” for today’s connected consumers, it’s a must have. In fact, research shows customers who don't currently purchase protection are 44% more likely to purchase a device protection plan in an app solution is included.*
And since Assurant specializes in building modular solutions that seamlessly connect, we’ve combined tech support and claims management into one digital experience called Pocket Geek. The Pocket Geek app helps you build stronger customer relationships and create new business opportunities.
*Assurant Data
Offer the Pocket Geek app that works for your customers.
Pocket Geek® Mobile covers phones (Android and iOS) and Pocket Geek® Home covers the entire smart home (for the entire family). Both solutions help consumers get the most out of their smart technology.
On-demand
Unlimited, one-tap tech support
Call or chat with live tech pros to troubleshoot and solve challenges instantly, supporting 100,000+ devices and counting
24/7
Self-help when they want it
Access more than 1.5 million pieces of tech guidance including interactive, device specific tutorials, user manuals, how to videos, and more.
App-based
Coverage at their fingertips
Easily check protection plan details, or file and track claims
On-demand
Unlimited, one-tap tech support
Call or chat with live tech pros to troubleshoot and solve challenges instantly, supporting 100,000+ devices and counting
24/7
Self-help when they want it
Access more than 1.5 million pieces of tech guidance including interactive, device specific tutorials, user manuals, how to videos, and more.
Additional features by app
Ready to earn better customer reviews with premium tech support?
Reach out to learn how we've combined tech support and claims management into one digital experience.
Latest Insights from Assurant
No articles found
No articles found